SHIPPING & HANDLING

HANDLING TIME

  • We will start to process your order after the clerence of payment

  • It will Take 2 to 3 days to process your order

  • Silver items will take 15-30 days to process. Customer has the option to have items finished earlier to be shipped first.


SHIPPING

  • We Will ship your order by UPS, DHL,Fed Ex or EMS.

  • If your order is from 200.00 $ to 249.99 $ then the shipping charge is 35$

  • If your order is from 250.00 $ to 499.99 $ then the shipping charge is 48$

  • If your order is more than 500.00 $ we will offer free shipping


SHIPPING INVOICE

- The invoice we send with your parcel is what will be used by the customs in your country to calculate import taxes and VAT (Value added tax) payable.

- As with any international shipment, your order shipment may be subject to import tax

- If your government charge import tax for Jewelry then your customs will charge you (via the shipping courier) a defined percentage based on the invoice total amount

- Some countries have a Free Trade Agreement (FTA) with Thailand and/or with the ASEAN (Association of Southeast Asian Nations)


INSURANCE

Accidents do happen and parcels do get lost on rare occasions. We can only be responsible for the handling of your parcels until they leave our premises. We strongly suggest you are insured against loss, breakage and theft. The cost of insurance is 1% of the invoice value, or a minimum of $20.00 (the highest value). Remember - you are only insured for the invoice value so low value invoices will only be insured for the declared value. Making an insurance claim is not an instantaneous process. Please be aware that it can take months until a claim is processed and money paid out. You will need to offer proof in case of breakage or loss. You may be required to make a police report in your country so that the claim may be processed..